For Insurers

IVANS Exchange

Track agency download demand to roadmap interface priorities.

Proactively manage your current and potential agency download activity from a single location. Reduce time spent managing one-off agency requests and increase insights on download opportunities. IVANS Exchange is an online tool that provides you feedback from your agents on additional lines of business of interest to download and download quality, as well as delivers data-driven insights on your download adoption.

Key Benefits

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Provide more customer service options

View and manage current and potential agency download activity by line of business transaction type.

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Easily manage and respond to agency feedback

Access agency feedback reports and respond to inquiries about desired lines of business and download quality.

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Get valuable insights into agency connectivity

Leverage dynamic industry-level reporting and comparative analysis to instantly evaluate opportunities to optimize your agency connectivity.

What's New

  • Connectivity dashboards

    View all current and potential download activity, filter to see how trends change by transaction type and gain quantitative data to validate your servicing strategy.

  • Agency feedback reports

    View, track and respond to agency feedback requests, including reported download quality issues and request for download.

  • Industry-level reporting

    Analyze download adoption rates by individual agency, individual lines of business, and for all of your agency partners to instantly evaluate opportunities to optimize your agency connectivity.

  • Account management

    Invite agencies to complete their IVANS Exchange account registration from within the application, removing the need to manually send credentials outside of the system.

Connectivity dashboards

View all current and potential download activity, filter to see how trends change by transaction type and gain quantitative data to validate your servicing strategy.

Agency feedback reports

View, track and respond to agency feedback requests, including reported download quality issues and request for download.

Industry-level reporting

Analyze download adoption rates by individual agency, individual lines of business, and for all of your agency partners to instantly evaluate opportunities to optimize your agency connectivity.

Account management

Invite agencies to complete their IVANS Exchange account registration from within the application, removing the need to manually send credentials outside of the system.

Customer Success

Columbia Insurance Group

IVANS Exchange

Wanting to create a better client experience for agency partners, Columbia Insurance chose IVANS Exchange to automate its distribution and servicing strategy and grow the business.

Read Customer Story

Ready to Learn More?

IVANS is ready to provide your business the advanced insurance software and solutions to digitally distribute and service products in new ways.